Shipping policy

We offer free shipping on all UK orders. As the official Melissa distributor for the United Kingdom, we currently ship within the UK only.

Delivery timelines are provided as estimates and cannot be guaranteed. All shipments are handled by our carrier partners, and Melissa is not responsible for delays caused by the carrier.

Once your order is placed, please allow 2–3 business days for processing before dispatch. Some orders may require additional processing time.